Privacy Policy for Inngenius App

At Inngenius, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software solutions and associated services (collectively, the “App”). Please read this policy carefully. If you do not agree with the terms, please do not access the App.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name, email address, phone number
• Business details (hotel name, address, registration info)
• Login credentials

b. Usage & Device Information

• IP address, browser type, device identifiers
• Date and time of usage, features used

c. Financial & Transaction Data

• Payment and billing information
• Reconciliation data (e.g., OTA commission discrepancies)
• Hotel revenue and performance metrics

d. Third-Party Data

• Integrated data from third-party services (e.g., OTAs, payment processors)

2. How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Automate and streamline hotel operations
• Detect and resolve discrepancies (e.g., commission/refund errors)
• Communicate with users and provide support
• Improve app functionality and performance
• Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell your personal information. We may share data with:

• Service Providers: Hosting, payment processors, customer support tools
• Partners: When required for OTA reconciliation or integration services
• Legal Authorities: If required by law or to protect our rights

4. Data Security

We implement strong administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

5. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data
• Withdraw consent for data processing
• Request data portability

To exercise any rights, contact us at: contact.inngenius@gmail.com

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

7. Third-Party Links

Our app may contain links to third-party services. We are not responsible for their privacy practices. Please review their policies separately.

8. Children’s Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect data from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the App.

10. Contact Us

If you have any questions or concerns, contact us at:

Inngenius Property Management Pvt Ltd
Email: contact.inngenius@gmail.com
Phone: +91 8799390703