A comprehensive reconciliation platform that verifies reservations, validates OTA commissions, and resolves disputes across all your channels — fast, accurate, and fully auditable.
Six purpose-built modules, each delivering end-to-end automation for a specific revenue leakage problem hotels face every day.
Automatically audits every virtual card 30 days post-checkout to eliminate charge errors, missed payments, and revenue loss.
Reconciles every reservation 72 hours after checkout, catching and correcting commission overcharges before they compound.
Identifies every eligible no-show and cancellation fee daily, ensuring you never leave a recoverable charge uncollected.
Fully automates CLC® guest check-ins and check-outs in the portal, eliminating manual entry errors and compliance penalties.
End-to-end chargeback management with real-time alerts, auto-matching, evidence generation, and win-rate improvement.
Audits every travel agent commission from Amex, BCD, Egencia, and more — flagging missed payouts, wrong amounts, and data mismatches automatically.
Every reconciliation engagement is driven by five core objectives designed to protect your revenue and accelerate settlement cycles.
Cross-reference every OTA booking with your PMS records to confirm accuracy in dates, rates, and guest information.
Automatically confirm that commissions received match the negotiated rates and contractual terms for each OTA brand.
Flag incorrect commissions, missing reservations, duplicate charges, and rate mismatches in real time for immediate action.
Initiate structured dispute requests with full documentation and evidence packages — we handle the OTAs so your staff doesn't have to.
Track every disputed amount through to confirmed refund, with SLA monitoring so no recovery opportunity falls through the cracks.
A transparent, systematic four-step approach managing every stage of OTA commission reconciliation — from data ingestion to full resolution.
Reservation details, commission amounts, check-in/check-out dates, and payment records are automatically ingested from all OTA channels and your PMS — normalized into a single, clean pipeline.
Collected data is meticulously compared against contractual terms for each OTA. Our matching engine handles complex rate structures, promotional pricing, and multi-room bookings with precision.
Every discrepancy — incorrect commissions, missing reservations, rate mismatches, duplicate charges — is instantly documented, severity-ranked, and prepared with evidence for dispute submission.
Disputes are formally raised with the OTA, tracked in real time, and followed through to confirmed refund. Immutable audit logs are maintained for compliance and executive reporting at every stage.
Protect every commission dollar — automated, auditable, zero manual effort for your team.
Structure Cables
IDF and MDF Closet Setup
A/V Design
Surveillance
Telephony
IT Server Management
Fiber Connectivity Solutions
Revenue Management
Bank Reconciliation
Night Audit Reconciliation
OTA Reconciliation
Labor Management
Account Payable
Documents Management
Post Engagement
Event Management
Call Recording
Task Management
Digital Marketing